SAP CRM 2007 - Short (very short) overview

CRM 2007 is the new SAP CRM System. As a crm consultant you are always confronted with customizing of the WebClient UI of SAP CRM 2007. As all interaction pages are from now build up in an clean web-frontend. With this the systems brings some nice functionalities for the end-user.



What is new?
- personlizable web-frontend
- save searches
- use of AJAX makes the system more faster then PC-UI
- Configuration of CRM webpages via browser tool
- No more use of PC-UI
- etc...

There are two ways to customize the gui. The one way is to use for customizing tool which the CRM 2007 provides for the browser. You can call up the pages directly from the web-browser to modify it. See figure below. The blue area marks a crm component, which you can maintain later on via the browser.

After you have selected an component (element of the gui) you can access the fields of the selected component. You can arrange fields in the order you want. You can rename fields and you can bring new fields to screen. Yust remember how hard this is to do in PC-UI.

The following figures is in the component workbench embedded. The component workbench supports the modification of screens. Additionaly to that you use the component workbench to build up complete new pages an needs of your customers.